Our swim school reserves the right to cancel, change, condense, move or consolidate any program, participant, or instructor for any reason necessary.

For Private and Semi-Private Lessons:

For Private and Semi-Private Lessons, our refund / cancellation policy is as follows:
You must communicate with your instructor personally at least 72 hours prior to lesson time to reschedule/cancel. If you miss a lesson without rescheduling or reschedule within 72 hours of your private lesson a $20 fee will be posted to your account.


For Group or Small Group Lessons:

1. LAST DAY TO REGISTER: In an effort to provide you with a quality program we request that you please register your children before the Wednesday of each Session. These dates are posted at the bottom of each program page. A receipt will be emailed to your to verify your registration has been completed.


2. MISSING A DAY OF LESSONS: If your child should miss a day due to illness or they just didn't make it to class that day, there are no makeups scheduled, and no credits are issued for that day. Our instructors are waiting for your child each day, and if he or she is unable to attend, then we look forward to seeing them at the next scheduled class. Consistency is one of the keys to our program.

3. MISSING THE REST OF THE SESSION: If your child should become ill or hurt preventing them from attending swim lessons, we will first try to move them to the next available session, however; if there are no other sessions available for us to sign your child up for, we will refund, minus the days in attendance, a doctor's note is required.

4. CHANGING YOUR CLASS DATES OR TIMES: Please schedule your time accordingly. If after signing up for a class or program, you decide before registration closes this is not the class you want to be registered in we will try to do the following. We may be able to move you to a different class or program if the space is available. All changes are at the discretion of San Diego Swim School.

5. CANCELLATIONS: Should you decide to cancel your class after registering, you may request a refund by sending an email to according to one of the following conditions:

a) Up to (7) days prior to the class start date: A 5% cancellation fee will be deducted from an approved refund.

b) From 7 - 4 days before the start of class: A 15% cancellation fee will be deducted from an approved refund.

c) After registration closes (with 4 days of the class start date): A 50% cancellation fee will be deducted from an approved refund.

All refunds are at the discretion of the of San Diego Swim School.


  • Thunderstorms that produce lightning: would close the pool for 30 minutes. If lightning wasn't seen again within the 30 minutes, the pool would reopen, however; if lightning is seen again within the 1 hour, the pool would close for the rest of the day.

  • A fecal accident: If a fecal accident should happen in the small pool, The following steps will happen:
    If your class is being conducted in the small pool and the small pool is closed due to a fecal accident, classes will not be moved to the big pool, instead a Safety Day may be offered. If classes are canceled for more than a day, San Diego Swim School will do its best to compensate it's customers on the loss of their lessons. All refunds or credits are given at the discretion of San Diego Swim School.

Again we have no control over these and so no makeup's will be scheduled.

By registering for our programs, you agree to these terms and conditions during registration, you, your family, collectively on behalf of their personal representatives, heirs, and next of kin acknowledges that this is a legal binding contract and is in effect when the form is submitted to our database.



Copyright @ 2011 | San Diego Swim School | Payments & Release Liability | Policies