swim school reserves the right to cancel, change, condense, move
or consolidate any program, participant, or instructor for any
Private and Semi-Private Lessons:
For Private and Semi-Private Lessons, our refund / cancellation
policy is as follows:
You must communicate with your instructor personally at least
72 hours prior to lesson time to reschedule/cancel. If you miss
a lesson without rescheduling or reschedule within 72 hours of
your private lesson a $10 fee will be posted to your account.
Group or Small Group Lessons:
1. LAST DAY TO REGISTER: In an effort to provide you with
a quality program we request that you please register your children
before the Wednesday of each Session. These dates are posted at
the bottom of each program page. A receipt will be emailed to
your to verify your registration has been completed.
PLEASE PRINT YOUR RECEIPT AND BRING IT WITH YOU TO THE FIRST DAY
MISSING A DAY OF LESSONS: If your child should miss a day
due to illness or they just didn't make it to class that day,
there are no makeups scheduled, and no credits are issued for
that day. Our instructors are waiting for your child each day,
and if he or she is unable to attend, then we look forward to
seeing them at the next scheduled class. Consistency is one of
the keys to our program.
MISSING THE REST OF THE SESSION: If your child should develop
a medical problem and requires a doctor's visit. We will first
try to move them to the next available session, however; should
they severely injure themselves causing them to be out of swimming
for the entire session, and there are no other sessions available
for us to sign your child up for, we will refund, minus the days
in attendance, a doctors note is required.
CHANGING YOUR CLASS DATES OR TIMES: Please schedule your
time accordingly. If after signing up for a class or program,
you decide before registration closes this is not the class you
want to be registered in we will try to do the following. We may
be able to move you to to a different class or program if the
space is available. All changes are at the discretion of San Diego
5. CANCELLATIONS: Should you decide to cancel your class
after registering, you may request a refund by sending an email
to firstname.lastname@example.org according to one of the following
conditions: (updated 7/13/2018)
to (7) days prior to the class start date: A 5% cancellation
fee will be deducted from an approved refund.
registration closes (with 4 days of the class start date): A
50% cancellation fee will be deducted from an approved refund.
(effective June 1, 2019)
refunds are at the discretion of the of San Diego Swim School.
that produce lightning: would close the pool for 30 minutes.
If lightning wasn't seen again within the 30 minutes, the pool
would reopen, however; if lightning is seen again within the
1 hour, the pool would close for the rest of the day.
A fecal accident: If a fecal accident should
happen in the small pool, The following steps will happen:
If your class is being conducted in the small pool and the small
pool is closed due to a fecal accident, classes will not be
moved to the big pool, instead a Safety Day may be offered.
If classes are canceled for more than a day, San Diego Swim
School will do its best to compensate it's customers on the
loss of their lessons. All refunds or credits are given at the
discretion of San Diego Swim School.
we have no control over these and so no makeup's will be scheduled.
checking that you agree to these terms and conditions during registration,
you, your family, collectively on behalf of their personal representatives,
heirs, and next of kin acknowledges that this is a legal binding
contract and is in effect when the form is submitted to our database.